Frequently Asked Questions
Q: What automotive parts does Pinxiu supply?
A: Pinxiu supplies CV joints, drive shafts, shock absorbers, coil springs, wheel hubs, and steering racks for passenger cars, SUVs, and light commercial vehicles.
Q: How many SKUs do you supply?
A: The company's product range includes 8,000+ SKUs, covering multiple drivetrain and suspension replacement-part applications.
Q: What is your MOQ?
A: For regular products, MOQ is generally 50–100 pieces per item/model. The exact MOQ is confirmed according to the product and order quantity. OEM/ODM projects have separate MOQs.
Q: Can I mix different products in one order?
A: Yes. Buyers can combine different product categories and part numbers in one order, subject to the MOQ of each item.
Q: What is your lead time?
A: Stock items: normally 1–5 days after payment and order confirmation.
Production orders: normally 1 week–1 month, depending on product, quantity, and production schedule.
Q: Do you provide OEM/ODM and private-label production?
A: Yes. OEM/ODM projects can start from an OE number, physical sample, 2D drawing, 3D data, vehicle information, or existing product.
Available customization includes product specifications, materials, component configuration, branding, packaging, and product kits.
Q: What can be customized for private-label orders?
A: Private-label production supports brand logo, part number, SKU, barcode, product labels, individual boxes, color boxes, export cartons, and carton markings.
Q: How do you control product quality?
A: Quality control covers incoming materials, in-process inspection, dimensional measurement, hardness, heat treatment, functional testing, and final inspection.
Available inspections include 3D coordinate measurement, metallographic analysis, crack inspection, spline inspection, and dynamic balancing.
Q: What quality certification do you have?
A: Pinxiu operates an ISO 9001:2015 certified quality management system. Product inspection records and applicable test documents are available according to product requirements.
Q: Can I order samples?
A: Yes. Samples are available for product evaluation and application verification. Sample and shipping costs are quoted according to the specific item and destination.
Q: Are you a manufacturer?
A: Yes. Guangzhou Pinxiu Auto Parts Co., Ltd. was established in 1995. Manufacturing covers cold forging, CNC machining, heat treatment, finishing, and assembly, supported by 20+ engineers.
Q: Which markets do you export to?
A: Pinxiu supplies customers in Eastern Europe, the Middle East, Southeast Asia, Africa, and South America, as well as the domestic Chinese market.
Q: What shipping methods do you support?
A: Pinxiu supports FCL, LCL, air freight, and express delivery. Shipping arrangements are confirmed according to order volume and destination.
Q: What do you need for a quotation?
A: For regular products, provide the OE number/part number, required quantity, and destination.
For OEM/ODM projects, provide a sample, drawing, 3D data, vehicle information, or existing product specification where available.
Q: How do you handle quality complaints?
A: Provide the part number, order information, affected quantity, and photos/videos. Pinxiu reviews the issue against the relevant product and order records and confirms the corrective action.